Skip to main content
Did you know?
As a homeowner you are responsible for the water and septic service lines buried on your private property. A breakdown to these lines could happen without warning resulting in an unexpected and costly emergency repair. The lifespan of a service line depends on many factors including construction material, soil conditions and use and the location, number and species of nearby trees. While not typically covered by basic homeowners’ insurance, residents are encouraged to check with their current provider to find out what their coverage is in this area, and to arm themselves with information such as deductible amounts and exclusions if the coverage is offered as an add on. Residents may also consider coverage from an external service plan provider.
The Town of Erin has partnered with Service Line Warranties of Canada (SLWC) to offer eligible homeowners optional repair plans to help protect residents against potentially expensive emergency repairs to water service lines or well and septic lines on their private property.
Participation is optional and voluntary for homeowners. The program is solely managed by SLWC and uses no public funds. Residents will not be solicited in person or by phone. A homeowner who chooses to enroll in this program should do so with the knowledge that the Town of Erin in no way warrants or is liable for the work or performance of SLWC.
For more information:
- Click here: SLWC PLANS (or) visit slwofc.ca
- Toll-free phone number: 1-844-616-8444
FAQs
SLWC is an independent company, separate from your local utility or community. SLWC is partnered with the Association of Municipalities of Ontario. SLWC Plans are available in over 70 municipalities across Ontario.
There are several benefits the voluntary SLWC program brings to Erin and its residents, including:
- Educating residential property owners about their responsibilities for the maintenance, repair and replacement of water service lines (portion from their homes to the property line) – at no cost to the Town of Erin.
- Assuring the Town of Erin that all repairs are performed to code and that all appropriate permitting is pulled.
- Reducing expense to property owners and the Town of Erin because the service plans encourage residents to report exterior water service and septic leaks in a timely manner. Timely exterior water service line repairs conserve water and reduce water loss for the Town. Timely septic line repairs also minimize wastewater pollution, helping the environment.
- Resulting in fewer calls and involvement of Town of Erin personnel regarding infrastructure that is the responsibility of property owners saves overall taxpayers money.
Typically, no. Most homeowners are surprised to learn that they are responsible for the repair and replacement of broken or leaking utility lines on their property. While most basic homeowners policies will pay to repair the damage created by failed utility lines, they typically do not cover the cost of the repair of the line itself. SLWC encourages residents to call their insurance company to determine their actual coverage.
..
No. The Town of Erin did not sell or otherwise provide resident names or addresses to SLWC as part of this program. SLWC purchased this information to facilitate mailing program materials through a third-party which obtains this information through public records.
Residents may reach out to SLWC at any point in time to have their name updated or removed from the mailing list by calling 1-844-616-8444.
